Services

At Capture, we understand that sometimes people and businesses need a helping hand – or an entire outsourced workforce.

Therefore, we never just leave you with our technology – we will be there every step of the way to help you get the most from your investment.

Managed services

We believe in the spirit of collaboration and parties helping each other to become successful – and that can mean anything from an outstretched hand during a difficult period, through to ramping up resources to meet the challenges of growth.

Migration

Capture has powerful functions to allow you to import your own data – however our data engineers can also help implement systems with complex migration requirements.

Support

Capture’s team comprises of experts in every stage of the digital workflow – and we are on hand to step in and support when help is needed.

Training

We recognise our technology is all about the people that use it – and imparting knowledge through excellent training is the best way to empower you.

Consultancy

Sometimes businesses and organisations reach a crossroads, and choosing which direction to take needs outside advice. Get the Capture team in to advise for impartial consultation.

Fully managed infrastructure

Includes storage space on the Capture servers, 24/7 monitoring, maintenance and upkeep of the servers, refreshing equipment to keep it up-to-date, total back-up solution with daily on-site and off-site back-up of all assets and data.

managedservices

Managed services

We believe in the spirit of collaboration and parties helping each other to become successful – and that can mean anything from an outstretched hand during a difficult period, through to ramping up resources to meet the challenges of growth.

Capture provides creative and administrative services to manage collections on behalf of clients – in other words, you can outsource your work to Capture whenever you need.

Any level of service can be provided, from helping with various tasks as and when required – through to taking the management of your archive completely off your hands for a set monthly Managed Collection fee. We can also help strategically if required – for instance by sitting down and helping you brainstorm how to deal with a financial crunch period, or how to run a better and more efficient business.

We offer this service because all our systems are completely web-based, with the advantage of allowing anyone to work from anywhere. We have a dedicated in-house team with extremely high standards and a wide range of collection skills.

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migration

Migration

Capture has powerful functions to allow you to import your own data – however our data engineers can also help implement systems with complex migration requirements.

We will make it clear how data needs to be formatted for easy ingest into the Capture system. Then, if you can match those standards yourself, you will be able to carry out your own import at no extra charge.

Or perhaps you would prefer Capture to import it for you, or alternatively, the data is too complex to import yourself – in which case our team will take over, as we are expert at handling all types of data

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support

Support

Capture’s team comprises of experts in every stage of the digital workflow – and we are on hand to step in and support when help is needed.

We are with you every step of the way with our Support Portal. Open 24/7, 365 days a year it is here you can log any queries, questions or suggest your new, fantastic ideas for the team to review and respond.

support
consultancy

Consultancy

Sometimes businesses and organisations reach a crossroads, and choosing which direction to take needs outside advice. Get the Capture team in to advise for impartial consultation.

Commercialisation

We will help you package your assets so that they are more easily identifiable to existing and new customers, and will work collaboratively with you to help you build your bespoke licensing model, with the goal being to ensure that you get the most out of your assets.

Our experience

The team at Capture has more than 250 years’ of combined industry experience, and – having worked with hundreds of companies over the last 20 years – practical experience in understanding workflows around the preparation and handling of digital assets, as well as associated business processes. We are a knowledgeable bunch – give us a call – we love to help!

Advice

We are experts in visual media, and can advise and train on all associated practices, including licensing and rights management, metadata, keywording and information architecture. Advice we provide ranges from doing a complete workflow analysis, to dealing with specific issues such as model releases.

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training

Training

We recognise our technology is all about the people that use it – and imparting knowledge through excellent training is the best way to empower you.

Giving you the tools to take your business to the next level is imperative. This can be done in a number of ways: 1-1, 1-many, or what’s most popular is our remote training.

During the initial session you will learn how to set up the system and get going with your work. Training is hands-on, with you and your team in the driving seat, so you learn and absorb. Documentation, a fully searchable manual and training videos provide excellent back-up material for your continual referral.

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fullymanagedinfrastructure

Fully managed infrastructure

Fully managed infrastructure includes storage space on the Capture servers, 24/7 monitoring, maintenance and upkeep of the servers, refreshing equipment to keep it up-to-date, total back-up solution with daily on-site and off-site back-up of all assets and data. Capture hosts 99% of its systems, including national institutions, and can provide excellent value shared or dedicated servers, and specialist skills related to high-capacity hosting of digital assets.

Capture specialises in high-capacity hosting handling millions of assets, including videos, online. The pricing structure is designed to be affordable for companies with large amounts of content to store.

• Sleep easily knowing your system is humming away safely 24/7.
• 100% uptime regularly achieved.
• Top specification branded equipment.
• Highly secure hosting centre outside the M25.
• Full on-site and off-site disc-to-disc back-up.
• Range of server and storage options – vertically and horizontally scalable.
• Up to 100GB bandwidth per month included in hosting fees.
• Disaster recovery plan in place.

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